West Elm Recalls Folding Chairs Due to Fall Hazard

CPSC recall 12144 · announced April 5, 2012 · West Elm, A Division Of Williams-sonoma · 10,000 units affected

The product

This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."

The hazard

The chairs can collapse during normal use, posing a fall hazard to consumers.

What to do (per CPSC)

Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund. Remedy type: Refund

Official CPSC recall notice →

Notes

Incidents (per CPSC): West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
Sold at: West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
Consumer contact: For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.