Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard
CPSC recall 13022 · announced November 1, 2012 · Bose · 20,500 units affected
The product
This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module.
The hazard
A component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
What to do (per CPSC)
Consumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module. Remedy type: Replace Repair
Notes
Incidents (per CPSC): Bose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
Sold at: U.S. Military Exchanges and select U.S. retailers from September 2009 through September 2012 for between $600 and $800.
Consumer contact: Bose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.