Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)
CPSC recall 13742 · announced July 11, 2013 · Global Furniture (zheijiang) Co. Ltd. Of Zheijiang, China · 3,350 units affected
The product
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
The hazard
The base of the chair can break, posing a fall hazard.
What to do (per CPSC)
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information. Remedy type: Refund
Notes
Incidents (per CPSC): Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Sold at: Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
Consumer contact: Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.