Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards
CPSC recall 14120 · announced March 5, 2014 · Twin-star · 31,000 units affected
The product
This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.
The hazard
The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
What to do (per CPSC)
Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund. Remedy type: Refund
Notes
Incidents (per CPSC): Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
Sold at: Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Consumer contact: Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.