Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
CPSC recall 14262 · announced August 26, 2014 · Hewlett-packard Company (hp) · 5,577,000 units affected
The product
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
The hazard
The AC power cord can overheat, posing a potential fire and burn hazard.
What to do (per CPSC)
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. Remedy type: Replace
Notes
Incidents (per CPSC): HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.
Sold at: Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.
Consumer contact: Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.