Denon Recalls Rechargeable Battery Packs Due to Fire and Burn Hazards
CPSC recall 16267 · announced September 20, 2016 · Denon Electronics (usa) · 3,400 units affected
The product
This recall involves Denon's HEOS 1 Go Pack lithium-ion rechargeable battery packs for wireless speakers. Only HEOS 1 Go Packs with a 10-character alpha-numeric serial number beginning with 5 or 601G91 and ending with 3517 through 4004 are included in the recall; the battery packs are black or white, hexagon-shaped and have four blue LED lights and a power button. HEOS, the model and serial numbers are printed on the bottom. Only the speaker battery is being recalled.
The hazard
The battery can overheat, posing a fire and burn hazards
What to do (per CPSC)
Consumers should immediately stop using the recalled battery packs and contact Denon for a free replacement battery pack, including shipping. Remedy type: Replace
Notes
Incidents (per CPSC): None reported
Sold at: Best Buy (Magnolia), Brookstone and online at BestBuy.com and Amazon.com from May 2015 through June 2016 for about $100.
Consumer contact: Denon toll-free at 844 -759-1987 from 10 a.m. to 10 p.m. ET Monday through Friday and 12 p.m. to 8 p.m. ET on Saturday or online at https://usa.denon.com and click on "Product Recall Information" at the bottom of the page.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.