Teavana Recalls Flip Tumblers Due to Burn Hazard
CPSC recall 17128 · announced April 11, 2017 · Starbucks Corporation, Dba Teavana · 23,600 units affected
The product
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.
The hazard
The flip tumblers can leak hot liquid, posing a burn hazard.
What to do (per CPSC)
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit. Remedy type: Refund
Notes
Incidents (per CPSC): Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.
Sold at: Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
Consumer contact: Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.