Smart Balance Wheel Self-Balancing Scooters/Hoverboards Recalled by Salvage World Due to Explosion and Fire Hazards

CPSC recall 18034 · announced November 14, 2017 · Salvage World · 700 units affected

The product

This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.

The hazard

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.

What to do (per CPSC)

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit. Remedy type: Refund

Official CPSC recall notice →

Notes

Incidents (per CPSC): The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.
Sold at: Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.
Consumer contact: Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.