Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard
CPSC recall 18231 · announced September 25, 2018 · Million Concept Electronic (shenzhen) Co · 30,000 units affected
The product
This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.
The hazard
The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.
What to do (per CPSC)
Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband. Remedy type: Replace
Notes
Incidents (per CPSC): The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.
Sold at: Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.
Consumer contact: Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on “Recall” at the top of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.