myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
CPSC recall 19729 · announced March 19, 2019 · Mystromerusa Corp., Dba Stromer, A Subsidiary Of Mystromer · 195 units affected
The product
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
The hazard
The bicycle stem can break, posing crash and injury hazards to the rider.
What to do (per CPSC)
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly. Remedy type: Repair
Notes
Incidents (per CPSC): myStromer has received one report of a stem breaking. No injuries have been reported.
Sold at: Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
Consumer contact: myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.