Continuum Recalls Lenox Tea Kettles Due to Burn Hazard
CPSC recall 20107 · announced April 8, 2020 · Continuum Sales & Marketing · 56,000 units affected
The product
This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.
The hazard
The tea kettles can expel hot water during use, posing a burn hazard to consumers.
What to do (per CPSC)
Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99. Remedy type: Refund
Notes
Incidents (per CPSC): Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
Sold at: Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.
Consumer contact: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.