Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards
CPSC recall 20116 · announced May 1, 2020 · Epson America · 314,000 units affected
The product
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adapter.
The hazard
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
What to do (per CPSC)
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter. Remedy type: Replace
Notes
Incidents (per CPSC): Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
Sold at: Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Consumer contact: Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.