Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)
CPSC recall 20704 · announced October 18, 2019 · Soft Play · 200 units affected
The product
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
The hazard
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
What to do (per CPSC)
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms. Remedy type: Repair
Notes
Incidents (per CPSC): There have been 37 incidents resulting in 34 reports of injuries.
Sold at: Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Consumer contact: Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.