NZXT Recalls H1 Computer Cases Due to Fire Hazard
CPSC recall 21078 · announced February 12, 2021 · Nzxt · 32,000 units affected
The product
This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
The hazard
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
What to do (per CPSC)
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit. Remedy type: Repair
Notes
Incidents (per CPSC): NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
Sold at: Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
Consumer contact: NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.