Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)
CPSC recall 21763 · announced July 15, 2021 · Real Flame Co · 700 units affected
The product
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
The hazard
Wood stored under the unit can ignite, posing a fire hazard.
What to do (per CPSC)
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly. Remedy type: Refund
Notes
Incidents (per CPSC): Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Sold at: Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Consumer contact: Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.