Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
CPSC recall 21778 · announced September 2, 2021 · The Step2 · 1,570 units affected
The product
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
The hazard
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
What to do (per CPSC)
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. Remedy type: Refund
Notes
Incidents (per CPSC): Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
Sold at: Online at Step2.com and at Amazon.com during May 2021 for about $100.
Consumer contact: Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.