Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
CPSC recall 22045 · announced January 11, 2022 · Bella Elevator, Llc, D/b/a Symmetry Elevating Solutions · 10,500 units affected
The product
This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.
The hazard
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
What to do (per CPSC)
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request. Remedy type: Repair
Notes
Incidents (per CPSC): None reported
Sold at: Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.
Consumer contact: Bella Elevator toll-free at 877-375-1428 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.home-elevator-door-gap.com or www.symmetryelevators.com and click on "Recall" at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.