Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
CPSC recall 22122 · announced April 21, 2022 · Norwex · 40,000 units affected
The product
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
The hazard
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
What to do (per CPSC)
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label. Remedy type: Replace
Notes
Incidents (per CPSC): The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Sold at: Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
Consumer contact: Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.