CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported

CPSC recall 22221 · announced September 14, 2022 · Thyssenkrupp Access Manufacturing · 16,800 units affected

The product

This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.

The hazard

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

What to do (per CPSC)

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home. Remedy type: Inspect Repair

Official CPSC recall notice →

Notes

Incidents (per CPSC): There have been three incidents involving these elevators, including a 2-year old child who died in 2017 and a 2010 incident that left a 3-year old child permanently disabled.
Sold at: Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.
Consumer contact: TKA at 800-285-9862 from 9 a.m. to 5 p.m. ET Monday through Friday or online at the TKA Home Elevator Safety Program at https://homelevator-safety.com or by emailing info@homelevator-safety.com.

Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.