Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards
CPSC recall 23140 · announced March 2, 2023 · Relion Battery Of Menomonee Falls, Wisconsin · 7,250 units affected
The product
This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).
The hazard
The batteries can overheat, posing thermal burn and fire hazards.
What to do (per CPSC)
Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period. Remedy type: Repair
Notes
Incidents (per CPSC): The company has received five reports of batteries overheating. No injuries have been reported.
Sold at: Authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.
Consumer contact: RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.