Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
CPSC recall 23271 · announced August 31, 2023 · Prime-line Products · 167,000 units affected
The product
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
The hazard
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
What to do (per CPSC)
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund. Remedy type: Refund
Notes
Incidents (per CPSC): The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
Sold at: Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
Consumer contact: Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.