Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard
CPSC recall 24039 · announced December 7, 2023 · Royal Appliance Mfg. Co., D/b/a Tti Floor Care · 6,200 units affected
The product
This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.
The hazard
The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
What to do (per CPSC)
Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com. Remedy type: Repair
Notes
Incidents (per CPSC): The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.
Sold at: Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600.
Consumer contact: Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.