DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
CPSC recall 24065 · announced December 21, 2023 · Dgl Group · 25,000 units affected
The product
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
The hazard
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
What to do (per CPSC)
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard. Remedy type: Replace
Notes
Incidents (per CPSC): DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
Sold at: Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Consumer contact: DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.