Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards
CPSC recall 24159 · announced March 14, 2024 · Best Buy Purchasing · 187,400 units affected
The product
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
The hazard
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
What to do (per CPSC)
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly. Remedy type: Refund
Notes
Incidents (per CPSC): The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
Sold at: Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
Consumer contact: Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.