Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk
CPSC recall 24285 · announced June 27, 2024 · Southern Telecom · 10,600 units affected
The product
This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.
The hazard
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
What to do (per CPSC)
Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund. Remedy type: Refund
Notes
Incidents (per CPSC): The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
Sold at: Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Consumer contact: Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.
Source: U.S. Consumer Product Safety Commission public recall data. This page reports official records and is not legal, medical, or repair advice.